Service Experience Design Management
UX/CX approaches & tools for Service Design Thinking
What is Design Management?
IED Barcelona, Master in Design Management
Who is a Design Manager?
Savannah School of Design
“Design Thinking in Business” is a Design Thinking course that introduces individuals and teams to design tools that will help them be more human-centred in their approach to problem solving.
What is Service Design?
A short video about Service Design.
15 Design Thinking Complex Challenges
Complexity Academy
Design Thinking in 90 minuttes
The Strategy Group
What is Service Design?
Service Design is currently one of the fastest growing design disciplines.
What is UX Design Thinking?
How does most designers work?
15 Design Thinking Complex Challenges
VIA University College, Jutland, Denmark
Service Design Thinking a Service!
Marc Stickdorn
This is Service Design Thinking.
Marc Stickdorn, et.al.
Customer Journey Map is not...
Marc Stickdorn, et.al.
Monash Health and Isobar Cases
Good recognised that adolescents with disabilities or chronic health issues are at a vulnerable point in their lives. As a minority group coming through Monash hospital they often get forgotten about. It is important to set this group up for success, enabling them enter early adulthood with every expectation of being valuable and productive members of society.
We wanted to look at how design thinking can help solve their day-to-day challenges and what sort of initiatives these kids and teenagers would like to see improve their care at the hospital, and their lives overall.
Kids for Kids. Kuldiga vol.2
In one week creative Service design summer school "Kids for Kids" 6 - 11 year old participants did service design proposal for Kids hospital in Kuldiga, Latvia.
Superheros
As children, we dreamed of being superheroes. But as we grew, we moved beyond the imagined superpowers of our childhood to embrace our own ability to create life-changing technologies. Paired with MC10, the Worrell team was challenged to envision a world where embedded computing power could be used to enhance the performance of our daily activities. What resulted was a sixth sense, extending our natural abilities, ultimately improving lives. Please enjoy Worrell’s latest digital story “Superheroes."
This is Service Design Thinking
Service Design Berlin, Summer School
